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Heritage The Rock - 12" Electric Skillet

0234000020000

Available at Canadian Tire.

Heritage The Rock Electric skillet is your partner for healthy cooking
prepare delicious homemade meals in minutes.The
extra-thick base allows even heat distribution to cook your favorite meals quickly with less energy. The skillet is also
ideal for breakfast, you can cook eggs, pancakes, bacon, potatoes - the possibilities are endless!

The Electric skillet is designed to go from the kitchen to the dinner table with cool-touch handles and removable
temperaure controller. Impress your family and friends and serve your favorite recipes directly in the electric skillet.

The patented Rock.Tec surface treatment offers a non-stick cooking surface that is three times better than traditional
non-stick cookware so you can enjoy your meal without having to worry about cleaning.

  • Easy to clean, non-stick cooking surface
  • Cooks quickly with less energy
  • Removable/adjustable temperature controller
  • 12 x 12 cooking surface
  • Tempered glass lid
  • Cool touch handles
  • Heavy duty, extra-thick base
  • 1200 Watts
  • Please refer to the attached instruction manual for further instructions.

  • Before each use, ensure the knob is securely attached and retighten as necessary.
  • Store the product in a cool, dry place.
  • For better non-stick performance, it is recommended to add a teaspoon of cooking oil prior
  • to each use.
  • Never heat an empty utensil. Be sure there is oil, butter, liquid or food before placing the
  • cookware on the range or burner.
  • Cooking on excessive heat can cause warping of the cookware and permanent damage to the non-stick coating.
  • Never cut anything in the cookware or use utensils with sharp edges as to avoid piercing the non-stick surface.
  • Add salt to water only after it has come to a boil. Salt grain deposit on the cookware bottom will attack the
  • metal as the heat melts it down.
  • Never use metal scouring pads to clean the non-stick surface.
  • Never put cold water into a hot utensil. Sudden changes of temperature may cause metal to warp, resulting in an
  • uneven bottom. Let cookware cool down on its own or place in lukewarm soapy water.
  • The exterior may become dull and discolored due to the action of certain detergents. Our warranty does not cover
  • this type of wear as the performance of the utensil is not affected.

    1-YEAR LIMITED WARRANTY.
    This warranty covers any defects in materials and workmanship for a period of one (1) year from the date of the original
    purchase date.Please retain your original receipt as a proof of the purchase date. Any complaints must be registered
    within the warranty period. The product will be repaired, replaced (parts or entire appliance) or refunded at our sole
    discretion. Shipping charges may apply.

    This warranty does not cover normal wear of parts or damage resulting from any of the following:
    Negligent use or misuse of the product including failure to clean the product regularly, use for commercial purposes,
    accident, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or
    alteration by anyone other than a Heritage authorized service agent.

    Stains, discoloration and minor scratches on the inside and outside of the utensil constitute normal use, do not affect
    performance, and are not covered by this warranty.
    Decisions as to the cause of damage are the responsibility of Heritage. All decisions will be final.

    Heritage The Rock - 12" Electric Skillet is rated 4.7 out of 5 by 136.
    Rated 4 out of 5 by from Love it, BUT.... We bought this frying pan after Christmas 2016 at Walmart. This frying pan was amazing! We were so happy with it, I must have thrown away the receipt I can not find it. Now we come to this morning. I toss in a potato patty for breakfast. After it is cooked on the one side, I flip it. Go back 5 minutes later and it hasn't browned yet. I wait for a few more minutes and check it again. No different. Realize as my hand is over the pan, there is no heat. The orange light on the cord is on so make sure the plug is in tight, it is. Tried plugging in to a new outlet, still doesn't work. A $50 product should last more than 9 months. Super disappointed.
    Date published: 2017-09-12
    Rated 3 out of 5 by from good product, impractical heating system The skillet is great, I am satisfied with the construction and the power, however it has a major flaw/ The heat is not consistent. You choose the temperature you want, for example 350 degrees. Once the skillet reaches your desired temperature, it shuts itself off, until the temperature lowers enough below desired temp, and it turns on again. Two modes. On and off. Much like an oven. This becomes frustrating if you are trying to cook with precision. All in all, it's valuable for the price, but not a perfect substitute for a hotplate and pan. It was designed to be used as you would a roasting pan in an oven.
    Date published: 2016-10-13
    Rated 5 out of 5 by from It's about time I originally bought the tiny frying pan for my son for Christmas several years ago when it was on special at Canadian Tire. We were so impressed with it that I now have all the pots, all the frying pans - both large and small, the grill pans and crepe pan. They are the best!!! My son, who also uses them, and I have said ever since we started using the ROCK products that you needed to make it in an electric fry pan. Got the electric frying pan and the electric pot for Christmas and cannot wait to use them. Also planning to replace my panini grill as soon as I see the ROCK one go on sale.
    Date published: 2017-01-02
    Rated 5 out of 5 by from Best skillet we have owned!! I purchased this item for my spouse as an Xmas gift. He does most of the cooking and has done nothing but complain about our existing electric skillet. Every time he uses The Rock electric skillet he praises how much he likes using it. I do the clean-up and it is so easy to wash up. Keep up the good work....I plan I purchasing other Starfrit The Rock products.
    Date published: 2017-01-14
    Rated 4 out of 5 by from Overall Very Good Product The pan seems to have excellent non-stick coating, but having only had it for a couple of months, can't say if it will definitely stand the test over time. The size/shape of the pan is good, although I would love to see a slightly larger/deeper model available. The cord, however, is ridiculously short, a common problem with modern countertop units. Barely reaches an outlet. Needs to be longer - this presents a safety issue in my home if used as is. Fairly expensive at regular price - sale price makes it good value.
    Date published: 2017-08-02
    Rated 5 out of 5 by from Best electric skillet I've used ever!!! I depend on electric skillets for my everyday kitchen needs....from deep frying to stir frying and everything else in between. My son bought this for me as an early Christmas gift and now I will never go back to Black an Decker which was my main skillet that I always used!
    Date published: 2016-12-24
    Rated 5 out of 5 by from great finish Bought this skillet to replace a bunch of "non stick" fry pans which after a while - "do stick", no matter how careful I was to use special utensils and no harsh cleaning products. Never been happier. Easily replace 4 fry pans and so very easy to clean. I put it away feeling that it is really clean - not that sort of greasy, slippy feel. Thank you for making such a good product. Because of this, just bought the 4.8 qt electric multi-pot.
    Date published: 2017-11-18
    Rated 4 out of 5 by from The Good and bad of it The Rock electric skillet is, as advertised,wonderfully non-stick. I have followed the instructions carefully to protect the surface, not washing it until it is cooled down, and not heating it without something on the pan, and the non-stick feature is everything I wanted, plus it is easy to clean. However, it is difficult to see the temperature control dial, and the heat isn’t completely even. I would give it 4/5 for latter two reasons.
    Date published: 2016-10-31
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    My skillet is developing a brown burn-ring that is not responding to normal dish detergent and water cleaning. Any suggestions for more aggressive cleaning that will not be detrimental to the pan finish?

    Asked by: Davy46
    Hello, Did you try soaking it in hot water overnight, with some baking soda on the stain? I suggest you discuss what you did and our customer service agents can suggest more ways to clean it: 1-800-361-6232. Have a nice day!
    Answered by: StarfritMarketing
    Date published: 2018-02-05

    -But what is model 027400-02-0000?

    Asked by: CMac
    Hello, Not sure what your question is... we currently don't have a model 027400. Please contact us at 1-800-361-6232 or information@starfrit.com for more information. Thank you!
    Answered by: StarfritMarketing
    Date published: 2018-01-15

    What is the size of the Rock electric skillet model 027400-02-0000. Not given in product description. It has unusual high handles. Is this a new model? If the size is 12" X 15", how does it differ from the Rock 12 X 15 skillet model 024401-002-0000.

    Asked by: CMac
    Hello, Our model 024400-002-0000 is 12" x 12" (cooking surface) and our model 024401-002-0000 is 12" x 15". Hope this helps!
    Answered by: StarfritMarketing
    Date published: 2018-01-13

    I am looking to purchase the power cord only for this unit. My cord was dropped and is broken. Please advise where to order

    Asked by: Constance
    Hello, Please contact our customer service for replacement parts: 1-800-361-6232 or information@starfrit.com. Have a nice day!
    Answered by: StarfritMarketing
    Date published: 2017-12-18

    what chemicals are used in the interior surface of the electric skillets? Do they wear & scratch like teflon? How well does it release food without using grease?

    Asked by: Trisha
    Hello, On our fry pan we have the Rock.Tec technology that is a special surface treatment plus a non-stick coating that does not contain PFOAs. Although you can use a non-stick surface without any grease, it's always recommended that you put a minimum amount to protect the surface long-term. If you have other questions please contact our customer service at 1-800-361-6232 or information@starfrit.com. Have a nice day!
    Answered by: StarfritMarketing
    Date published: 2017-11-27

    Can I use it overseas where the power voltage is 220v?

    Asked by: Ehsan
    Hello, This product is designed for 110V outlets and we do not recommend using it elsewhere. Have a nice day!
    Answered by: StarfritMarketing
    Date published: 2017-09-29

    How do I get a new leg for my pan the leg broke off.

    Asked by: Tammy1971
    Hello, Our customer service can help supply replacement parts (1-800-361-6232). Have a nice day!
    Answered by: StarfritMarketing
    Date published: 2017-09-29

    Hubby bought me the electric version at Christmas and when I opened it the cord is like about 10 inches long, not long enough to safely connect it to any plug. Im not sure if this is a manufacturers defect or if a longer cord is available.

    Asked by: Patti
    Hello, This is the actual length of the cord. We will submit your comment to our marketing department for future improvements on the product. Thank you!
    Answered by: StarfritMarketing
    Date published: 2017-07-25
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