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Heritage The Rock - 12" Electric Skillet

Heritage The Rock - 12" Electric Skillet is rated 4.8 out of 5 by 80.
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30cm x 30cm / 12" x 12"
1200 W
User guide
Heritage The Rock Electric Skillet is your partner for healthy cooking
prepare delicious homemade meals in minutes.The extra-thick base allows even heat distribution to cook your favorite meals quickly with less energy. The skillet is also ideal for breakfast, you can cook eggs, pancakes, bacon, potatoes - the possibilities are endless!
The Electric Skillet is designed to go from the kitchen to the dinner table with cool-touch handles and removable temperaure controller. Impress your family and friends and serve your favorite recipes directly in the electric skillet.
The patented Rock.Tec surface treatment offers a non-stick cooking surface that is three times better than traditional non-stick cookware so you can enjoy your meal without having to worry about cleaning.
  • Easy to clean, non-stick cooking surface
  • Cooks quickly with less energy
  • Removable/adjustable temperature controller
  • 12 x 12 cooking surface
  • Tempered glass lid
  • Cool touch handles
  • Heavy duty, extra-thick base
  • 1200 Watts

Available at Canadian Tire

NOTE: Wash carefully before first use.


Please refer to the attached instruction manual for further instructions.
  • Before each use, ensure the knob is securely attached and retighten as necessary.
  • Store the product in a cool, dry place.
  • For better non-stick performance, it is recommended to add a teaspoon of cooking oil prior
to each use.
  • Never heat an empty utensil. Be sure there is oil, butter, liquid or food before placing the
cookware on the range or burner.
  • Cooking on excessive heat can cause warping of the cookware and permanent damage to the non-stick coating.
  • Never cut anything in the cookware or use utensils with sharp edges as to avoid piercing the non-stick surface.
  • Add salt to water only after it has come to a boil. Salt grain deposit on the cookware bottom will attack the
metal as the heat melts it down.
  • Never use metal scouring pads to clean the non-stick surface.
  • Never put cold water into a hot utensil. Sudden changes of temperature may cause metal to warp, resulting in an
uneven bottom. Let cookware cool down on its own or place in lukewarm soapy water.
  • The exterior may become dull and discolored due to the action of certain detergents. Our warranty does not cover
this type of wear as the performance of the utensil is not affected.

1-YEAR LIMITED WARRANTY. This warranty covers any defects in materials and workmanship for a period of one (1) year from the date of the original purchase date.Please retain your original receipt as a proof of the purchase date. Any complaints must be registered within the warranty period. The product will be repaired, replaced (parts or entire appliance) or refunded at our sole discretion. Shipping charges may apply.
This warranty does not cover normal wear of parts or damage resulting from any of the following: Negligent use or misuse of the product including failure to clean the product regularly, use for commercial purposes, accident, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than a Heritage authorized service agent.
Stains, discoloration and minor scratches on the inside and outside of the utensil constitute normal use, do not affect performance, and are not covered by this warranty. Decisions as to the cause of damage are the responsibility of Heritage. All decisions will be final.
Rated 3 out of 5 by from Poor leg/handle design causes wobble The good: cooks well, even heating, cleans easily, food doesn't stick. The bad: the plastic pieces that hold the chrome handles and screw into the base have very poor quality control. There is a gap between the 2 pieces which causes several problems. The handles are loose, they don't screw into the base fully, and that means the height of each leg is different so the pan wobbles. We bought 2 units. After noticing the problems in the first one, we opened the 2nd one to see if it was any better. No luck. All 8 legs have the same problem: some worse than others. I could probably take the plastic pieces apart and file them down, but it's not worth it. We returned both units for a refund.
Date published: 2022-03-04
Rated 5 out of 5 by from Amazing Bought it today as it was on sale, cooked dinner with it I am so happy with it
Date published: 2020-11-07
Rated 5 out of 5 by from great electric skillett!!! I bought this electric skillett a couple of weeks ago to replace failed 30 yer old one. I am super impressed with even heat and absolutely no butter or oil to cook french toast, pancakes or anything else it seems. The non stick surface is amazing and cleans up very easily. Highly recommend it!
Date published: 2021-09-25
Rated 5 out of 5 by from Simply the BEST! So I bought this skillet a month ago at Canadian Tire. When I brought it home, I discovered it was broken. More than a little disappointed, I took it back to the store. Not wanting to get another broken product (and against the glowing recommendation of the girl at the counter), I decided instead to purchase the Black and Decker skillet, which was the product I was replacing. I brought it home and discovered it was a poorly made piece of crap. So, back to the store I went to try the ROCK once again. I am SO GLAD I did! I have never seen anything like this skillet. It’s sturdily built, heats evenly, and the finish is amazing! Nothing sticks! You can wipe it out with a paper towel, making cleanup a breeze. My only regret is that I didn’t find this product sooner. It’s worth every penny.
Date published: 2020-12-21
Rated 5 out of 5 by from AWESOME TEMP CONTROL - NO STOVETOP MESS!! I bought the 15" Rock Skillet as it was on sale. I've been waiting for it to go on sale and when it did, I scooped it up PDQ! LOVE, LOVE, LOVE this electric skillet. I have found the The Rock products are quality made. I make stir fry, stroganoff, casseroles, lasagna, cook eggs and pancakes at the same time! Love the large surface and is a breeze to clean! I also have a large and small fry pan. My sister has the Wok and uses it 3-4 times a week to do her veggies.
Date published: 2021-04-21
Rated 5 out of 5 by from This skillet helped me decide to buy a boat I don't know how you like your steak, but I cook mine perfect for me on this skillet. Tender and juicy with a beautiful sear. I just cooked a little chicken stir-fry this evening in it as well. I've had my skillet for about three months and it's really easy to use. Gourmet grilled cheese sandwiches. Fried up some fish I caught in some beer. Cooks things quick, cooks them nice, and it's easy to clean. Perfect kitchen rig for a bachelor like myself living out in the woods. In fact, I cook so good with this little beast that I'm going to stay a bachelor and buy the boat that I want instead of engagement rings and stuff like that. Sorry Michelle. And you bet your life I'm getting another Heritage skillet for my boat kitchen when I buy that boat. Life's good when you cook perfect steak and sandwiches on your skillet. Very good.
Date published: 2020-07-14
Rated 4 out of 5 by from Couple of issues The unit we bought is actually the 12 x 15 surface. The previous review regarding the light weight handles being wobbly was noticed while doing assembly. The second issue was the knob for the glass lid should be a number of millimeters shorter. As it is, if stored with lid upside down to conserve space, it tips or rocks rather than sit flush with body of skillet. I would recommend this unit with these changes as I have every confidence it performs well
Date published: 2022-05-01
Rated 5 out of 5 by from Great potential I received the 15’ Rock electric fry pan from my children as I moved to Independant living and do not have a stove. My Rock pan helps me out with whatever I need to cook and does an excellent job . The food cooks well , is tasty and it is so easy to clean The Rock. I needed this pan as the food at this place is not always edible and I need to be able to cook my own to stay healthy. Thank you Starfrit and thank you children for The Rock Pan!
Date published: 2021-12-19
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purchased 2 Heritage The rock skillets Sept. 5/21, by Feb. 2022 the control quit working on one, returned one to Canadian tire for another one, shortly after that the second one quit, now third one has quit, I have replaced again why are they burning out.

Asked by: WarrenM
Good Day, As per your email for all new claims please go on our website at WWWSTARFRIT.COM and scroll down. You will see a section contact us. Please fill in the information and a customer service agent will call you as soon as possible.
Answered by: Customer Service
Date published: 2022-07-11

I purchased a " Heritage skillet 12 x15" on Nov. 20, 2020 . I realize that the warranty is over but I need a new " controller and cord " the knob is seized and I cannot turn it on. Can I order the part from you or where can I get none?

Asked by: Art L
Good day, Yes we do sell controllers for your appliance.To purchase a part for one of our products, please contact us through our easy online form at https://www.starfrit.com/en/contact-us One of our Customer Service Agent will contact you as soon as possible. Thank you and have a good day!
Answered by: CustomerServiceManager
Date published: 2022-04-16

Are parts available for 12 inch heritage rock frypan?

Asked by: Frypan
Good day, In response to your email, we are happy to let you know that it is possible to buy replacement from our customer service agents only. Please fill up the form in the below link https://www.starfrit.com/en/contact-us
Answered by: Customer Service
Date published: 2021-11-24

Looking power cord for this product

Asked by: Ron75
Good Day, You can purchase a new power cord by contacting our customer service at 1-800-361-6232
Answered by: Customer Service
Date published: 2021-06-16

Is it possible to get a new lid?

Asked by: Phylarm
Good Day, Plaese contact us at https://www.starfrit.com/en/contact-us and a customer service agent will contact you to place your order.
Answered by: Customer Service
Date published: 2021-05-28

How deep is this pan in inches please. (The actual cooking area NOT the depth including the legs)

Asked by: Murdoch604
Good day, It is 10 1/2 inches X 10 1/2 inches and 2 inches deep. Thank you
Answered by: CustomerServiceManager
Date published: 2021-05-25

Is this product PTFE AND PFOA free?

Asked by: LarzDallan
Good Day, All of our Rock nonstick coating contains no PFOA but does contain PTFE.
Answered by: Customer Service
Date published: 2022-04-18

Is the electric skillet totally immersible and dishwasher safe?

Asked by: Baby Moose
Good day, No it is not totally immersible. Please refer to page 7 of User Guide for all details. https://www.starfrit.com/media/data/0234000020001/instrbooklet--User-manual-0234000020001-en.pdf Thank you
Answered by: StarfritMarketing
Date published: 2021-01-20
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