In stock
SKU
0303110040000
Heritage The Rock Stainless Steel 12" (30cm) Fry Pan
Heritage The Rock Stainless Steel 12" (30cm) Fry Pan is rated
out of
5 by
33.
Capacity
30 cm / 12"
Diameter
12" (30 cm)
Stylish and ultra durable, NEW The Rock Stainless Steel features an induction ready stainless steel exterior and
an extra thick bi-clad The Rock base. This unique, precision-crafted combination offers even heat distribution and
unparalleled release performance. Definitely a must-have in the kitchen!
SOLD EXCLUSIVELY AT CANADIAN TIRE
- Extra thick bi-clad base for even heat distribution
- Patented Rock.Tec base surface enhancement
- PFOA-free non-stick
- High quality stainless steel exterior
- Riveted handles for a comfortable and secure grip
- Glass lids with steam release vent
- Induction ready
SOLD EXCLUSIVELY AT CANADIAN TIRE
NOTE: Wash carefully before first use.
- Before using your new cookware, wash thoroughly in hot soapy water using a soft cloth or sponge. Dry completely.
- For better non-stick performance, it is recommended to add a teaspoon of cooking oil prior to each use.
- Never heat an empty utensil. Be sure there is oil, butter, liquid or food before placing the
- Always use low to medium heat setting. This cookware should NEVER be used on a maximum heat setting either for
- Never cut anything in the cookware or use utensils with sharp edges as to avoid piercing the non-stick
- Add salt to water only after it has come to a boil. Salt grain deposit on the cookware bottom will attack the
- Never use metal scouring pads to clean the non-stick surface.
- Never put cold water into a hot utensil. Let cookware cool down on its own or place in lukewarm soapy water.
- If using a ceramic stovetop, lift the pan rather than sliding it across the glass plate.
- This cookware is oven safe up to 450 °F / 230 °C. Always use gloves or oven mitts when using as the handle may
- Dishwasher safe. Take note that the shine of the coating may become dull and discolored due to the action of certain
- Bluish or "rainbow" discoloration is common on stainless steel cookware. This is easily removed by using a
- Prompt drying will prevent water spots.
READ CARE AND USE INSTRUCTIONS BEFORE USING YOUR NEW COOKWARE. Our The Rock cookware are covered by a 3-year warranty on the non-stick coating and a lifetime (25 years) warranty against warping, with proof of purchase only. Warranty covers any defects in materials and workmanship for a period of 3 years, STARTING FROM THE DATE OF THE
ORIGINAL PURCHASE AND WITH PROOF OF PURCHASE.
The owner must follow care and use instructions for this warranty to apply. This warranty does not cover damage caused by incorrect use, professional use or if the utensil is banged or dropped.
Normal wear of the non-stick coating does not affect the performance of the product thanks to the Rock Tec permanent textured surface and thus, is not covered by this warranty. Stains, discoloration and minor scratches on the inside and the outside of the utensil constitute normal use, do not affect performande and are not covered by this warranty. Exterior paint is strictly cosmetic and does not affect the performance of the product thus, is not covered by our warranty.
Any complaints / claim must be registered within the warranty period, with proof of purchase.
DECISIONS AS TO THE CAUSE OF DAMAGE ARE THE APPLICATION OF THE WARRANTY ARE THE RESPONSIBILITY OF STARFRIT.
ALL DECISIONS WILL BE FINAL.
Rated 2 out of
5
by
STurner from
Great performance until base split from sides
I got one of these about 2 years ago. It was a great pan until the base split from the sides. It was replaced under warranty. Less than a year later the replacement also split around the base. This time the sides didn't come completely free of the base. The replacement also had an issue where the lining started to flake off, but not until after the splitting. We used it exclusively on a halogen cook top. Starfrit offers a different 12" fry pan design that I've since purchased, that doesn't appear as likely to suffer from the same problems.
The warranty process was not onerous, and customer service was great.
Date published: 2021-09-28
Rated 5 out of
5
by
LorrieG from
Superior non stick surface
I have had this set for a year now and can say it is the best set I have owned in 26 years. As long as you follow the start up instructions (read the pamphlet that comes with the set) you will enjoy this set for a long time. I bought this stainless steel set because the store I purchased it from only had stainless steel. I would recommend to others to buy the black set as it is easier care unless you don't mind the extra work of stainless steel. I have cooked a variety of foods in this set and nothing has stuck to it that has not been easily removed. All of the sets pieces have been great for even distribution of heat as well. I recommended this set to family and they also purchased but in the black and they also love using them.
Thanks Starfrit for making such a great product
Date published: 2017-01-07
Rated 5 out of
5
by
Dad2018 from
Awesome and great to use and clean up is so easy.
I have been using the Starfrit Rock frying pan and it's the best I've ever had to cook and fry with. It distributes heat evenly, food doesn't stick while cooking/frying, and it's easy to clean. You can even put it in the oven, up to 350 degrees. It's nice to have the see through tempered glass lid with the steam release vent. Clean up is a breeze with the non-stick surface. You can even put the pan in the dishwasher. I would recommend The Starfrit Rock frying pan. I have cooked/fried a lot of foods and nothing has stuck to it. I am really impressed with this cookware.
Date published: 2018-12-30
Rated 5 out of
5
by
Brenda2016 from
non stick sides and bottom
I received the pan a few weeks ago , and started using it right away , I was making some vegan cheese,which needed to be cooked on the stove .. I use the Rock pan it was awesome, no sticking or burning The Rock the only pan i will ever need to use again ... I find the pan is well balanced . I have a set of KItchen Aid pans and they are the worst balanced pots that i have ever had and if i can win the set of starfrit pans i will chuck the kitchen aid in the garbage.....
I am hooked on Starfrit,, Brenda Findlay
Date published: 2017-12-25
Rated 1 out of
5
by
Mark2 from
Coating doesn't last
· 5 days ago
Poor Coating adherance
Purchased in December and used regularly at medium heat, hand washed, never placed in dishwasher, and after 3 months the rock coating has started coming off in the corner between the side and bottom of the pan. When you rub with a nail you can continue to pull coating off. Absolutely unacceptable for a pan of this price range!
I would return it to the store but they require proof of purchase. Who keeps sales receipts for kitchen utensils? The Warranty is worthless.
Date published: 2022-05-08
Rated 5 out of
5
by
c smith from
Amazing Set!!
We bought this set at random one day. Had heard about it but never used any Rock items. By far, the best set and I highly recommend it!!
Date published: 2017-02-18
Rated 5 out of
5
by
Easy from
Induction fry pan
The reason I bought this pan is becauseI had purchased another very similar with the same coating and the reason I re-purchased another one is it was slippery out of the box and is the longest lasting pan I ever owned, and that’s the key, how long does it last and my red Rock pan is still cooking and its still slippery, so I’m giving it 5 stars based on previous performance of my other pan
Date published: 2022-05-09
Rated 4 out of
5
by
Lorr from
The Rock title is good. Sounds strong
Just bought two package rock for doing eggs mostly.was sceptical because of he rough surface. But upon first try we are guessing the rough surfce is what makes it non stick. Maybe the air keeps things for sticking. Anyway very stidfied so far. Not nuts about the black colour. You could explain about the rough surface on the packaging.
Date published: 2017-10-06
I purchased the rock stainless steel pan, and the packaging says to register the warranty on the website. Where on the website do I do this?
Good day,
Thank you for reaching out to us.
To follow up on your email, the registration of warranties is only done online.
You can click on this link to access it:
https://www.starfrit.com/en/warranty
In all circumstances, you must keep your original invoices which serve as proof of purchase and of the date on which your warranty is put into service. The warranty periods are different for each product line and you can find this information in the User Guide or on our Website.
If there is a problem with your product and it is still covered by the warranty period, visit our website at www.starfrit.com/contact us.
Thank you for taking the time to contact us regarding your product.
Date published: 2023-01-20
I purchased the rock heritage frying pan and noticed the inside rim looks as though it is cracking or peeling away from the sides. Why is this happening?
Good day,
Please contact our customer service in the below link.
https://www.starfrit.com/en/contact-us
thank you
Date published: 2022-01-14
What are the dimensions of the bottom (the part in contact with the cooktop) for the 2 fry pans and the 5qt Stockpot? I need to make sure they will not be too large for our induction hobs.
Hello,
The 5 Qt is 24 cm (9.5"), the fry pans are 20 cm (8") and 26 cm (10"). Have a nice day!
Date published: 2020-07-10
I purchased the 10 pc stainless steel set. It says that you cannot use on max temperature on the stovetop. How long then does it take for water to boil? What happens if you use it on maximum - I'm worried that someone may forget.
Hello,
When something is in the cookware or when you need to boil water, you can put on higher temperatures. The reason we suggest to always keep a medium-high heat is to avoid damaging the non-stick coating. Hope this helps. Have a nice day!
Date published: 2020-05-11
We have a Heritage frypan and the black is peeling off the handle. The pan was purchased in the fall of last year at our local Canadian Tire Store, it looks bad for a new pan. Any recommendations?
Hello,
Please contact our customer service here: https://www.starfrit.com/en/contact-us. They will advise on the best course of action. Have a nice day!
Date published: 2020-04-06
does this cookware set have any coating?
Hello,
This cookware has a stainless steel exterior and a special surface treatment and coating named Rock.Tec for its non-stick properties. Have a nice day!
Date published: 2020-01-17
I love my Rock pans and have bought 3 of them. I use the 8 inch fry pan the most.But it is not as non stick as it was. I have had for a couple of years and handle like fine china. Hand wash and non abrasive cloth. Is it normal for this to happen.
Hello,
I suggest you contact our customer service and they will help with your situation ([email protected]). They know all the warranties for all our products. You should send them a picture of ones you feel are not as performing to help them understand which product you are referring to. Thank you and have a nice day!
Date published: 2019-04-15
Is this product dishwasher safe?
Hello,
Yes it's dishwasher safe. Take note that the shine of the coating may become dull and discolored due to the action of certain detergents. Our warranty does not cover this type of wear, as the performance of the cookware is not affected. Bluish or rainbow discoloration is common on stainless steel cookware. This is easily removed by using a proprietary, non-abrasive stainless steel cleaner, which will help to retain the original brightness and assist with the removal of stubborn marks.
Hope this helps. Have a nice day!
Date published: 2019-03-29
