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SKU
0244000020001

Starfrit The Rock - 12'' Electric Skillet

Starfrit The Rock - 12'' Electric Skillet is rated 4.8 out of 5 by 60.
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Capacity
30cm x 30cm / 12" x 12"
$49.99
1200 W
User guide
Starfrit The Rock Electric skillet is your partner for healthy cooking - prepare delicious homemade meals in minutes. The extra-thick base allows even heat distribution to cook your favorite meals quickly with less energy. The skillet is also ideal for breakfast, you can cook eggs, pancakes, bacon, potatoes - the possibilities are endless!
The Electric skillet is designed to go from the kitchen to the dinner table with cool-touch handles and removable temperaure controller. Impress your family and friends and serve your favorite recipes directly in the electric skillet.
The patented Rock.Tec surface treatment offers a non-stick cooking surface that is three times better than traditional non-stick cookware so you can enjoy your meal without having to worry about cleaning.
  • Easy to clean, non-stick cooking surface
  • Cooks quickly with less energy
  • Removable/adjustable temperature controller
  • 12" x 12" cooking surface
  • Tempered glass lid
  • Cool touch handles
  • Heavy duty, extra-thick base
  • 1200 Watts

Please refer to the attached instruction manual for further instructions.
  • Before each use, ensure the knob is securely attached and retighten as necessary.
  • Store the product in a cool, dry place.
  • For better non-stick performance, it is recommended to add a teaspoon of cooking oil prior
to each use.
  • Never heat an empty utensil. Be sure there is oil, butter, liquid or food before placing the
cookware on the range or burner.
  • Cooking on excessive heat can cause warping of the cookware and permanent damage to the non-stick coating.
  • Never cut anything in the cookware or use utensils with sharp edges as to avoid piercing the non-stick surface.
  • Add salt to water only after it has come to a boil. Salt grain deposit on the cookware bottom will attack the
metal as the heat melts it down.
  • Never use metal scouring pads to clean the non-stick surface.
  • Never put cold water into a hot utensil. Sudden changes of temperature may cause metal to warp, resulting in an
uneven bottom. Let cookware cool down on its own or place in lukewarm soapy water.
  • The exterior may become dull and discolored due to the action of certain detergents. Our warranty does not cover
this type of wear as the performance of the utensil is not affected.

1-YEAR LIMITED WARRANTY. This warranty covers any defects in materials and workmanship for a period of one (1) year from the date of the original purchase date.Please retain your original receipt as a proof of the purchase date. Any complaints must be registered within the warranty period. The product will be repaired, replaced (parts or entire appliance) or refunded at our sole discretion. Shipping charges may apply.
This warranty does not cover normal wear of parts or damage resulting from any of the following: Negligent use or misuse of the product including failure to clean the product regularly, use for commercial purposes, accident, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than a STARFRIT authorized service agent.
Stains, discoloration and minor scratches on the inside and outside of the utensil constitute normal use, do not affect performance, and are not covered by this warranty. Decisions as to the cause of damage are the responsibility of Starfrit. All decisions will be final.
Rated 4 out of 5 by from So far so good We bought this to replace a smaller electric frypan. This one is larger - but we would prefer if it was a bit deeper. This one has a positive connection electrical control - which is a lot better than the one we had on our prior frypan where the control would 'pop out' if one was not super careful. This one 'snaps' in - which is a good feature. We were surprised that we had to attach the handles - but that was not a big deal. The screws were a little hard to get started - maybe an engineering fix could resolve this minor issue. We hear the 'rock' non-stick surface is supposed to be very durable. Only time will tell.
Date published: 2020-09-04
Rated 3 out of 5 by from Frustration but haven’t given up I purchased this electric skillet in May of 2020. The heating cord stopped working in early 2021. I contacted the company, and they sent me a new heating cord free of charge which I greatly appreciated. I’ve discovered that, the problem was with the heating element of the pan itself which also shorted out my second cord that I received. I was so bummed because I believe in this pan so much; has been the best electric skillet I have ever owned and I’ve been through quite a few of them with four kids and lots of cooking! Short story is I decided to buy another one even though I had this problem. If this one shorts out, well, then I guess it is the product’s problem, but I’m keeping my fingers crossed that this one will last longer.
Date published: 2021-03-10
Rated 5 out of 5 by from Fantastic! Compact design yet big enough to create a huge variety of meal ideas.
Date published: 2020-01-24
Rated 5 out of 5 by from So easy to clean I bought this pan a few days ago and tonight used it for the first time....omg it is awesome....the boneless pork chops I was cooking were done so fast that I had to keep the meat warm while I finished making dinner.....clean up was a breeze and the lid fits so well....the only negative thing I have to say is the legs....you do have to put them together yourself and I hadn't tightened them enough....problem solved this evening just took a couple more turns of the screws and the handle no longer wobbles.
Date published: 2021-05-18
Rated 4 out of 5 by from Not Easy to assemble I fastened the feet/handles but they remained loose. It took a fair amount of pressure to secure the bolts and I was concerned I would strip the threads of the fittings. The notice in the box indicated 2017/2018 draws but I purchased new in 2020!!
Date published: 2021-01-17
Rated 5 out of 5 by from Starfrit The Rock Electric Skillet - it rocks! Great electric skillet to make my all-in-one meals in 30 minutes!
Date published: 2019-12-15
Rated 5 out of 5 by from Best purchase It’s amazing save me To clean up no mess easy to clean
Date published: 2020-01-01
Rated 3 out of 5 by from Stopped working! I received this skillet as a gift 4 years ago. I've used it occasionally and yesterday while making a meal it stopped working. It is receiving a charge but the element is not heating up. I have been careful when cleaning it to not submerge the connection. It's unfortunate that I don't have the receipt and I'm unclear what the warranty is. I will replace it but may not purchase this product.
Date published: 2021-01-27
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What is the difference between Heritage The Rock electric skillet and Starfrit The Rock electric skillet?

Asked by: Mita
Good day, Heritage is a brand exclusive to Canadian Tire Stores. Starfrit can be found in multiple stores such as Walmart and others, for example. Starfrit and Heritage products are vey comparable in terms of their main functionalities, quality and warranty. Their differences are mainly related to design and colors and some options. Thank you
Answered by: CustomerServiceManager
Date published: 2021-05-14

My electric plug doesn't work anymore, how can I buy a new one for my electric frying psn

Asked by: Shauna1982
Good day, For any warranty inquiry or replacement under warranty or to purchase a part for one of our products, please contact us through our easy online form at https://www.starfrit.com/en/contact-us One of our Customer Service Agent will contact you as soon as possible. Thank you and have a good day!
Answered by: StarfritMarketing
Date published: 2021-02-01

What are the best utensils to use with this fry pan?

Asked by: Baby Moose
Good Day, Silicone or wood utensils would be best with this electric skillet. Never cut anything in the cookware or use utensils with sharp edges as to avoid piercing the non-stick surface. Thank you
Answered by: StarfritMarketing
Date published: 2021-01-20

I need a new glass lid

Asked by: Chuck1
Good day, For any warranty inquiry or replacement under warranty or to purchase a part for one of our products, please contact us through our easy online form at https://www.starfrit.com/en/contact-us One of our Customer Service Agent will contact you as soon as possible. Thank you and have a good day!
Answered by: CustomerServiceStarfrit
Date published: 2020-12-01

I received a gift of the Rock 12 inch electric skillet and there was no hardware included in the box. Where can I get the necessary hardware (screws and nuts) to put it together.

Asked by: Sandeern
Good day, For any parts or replacement request under warranty, please contact us through our online form at https://www.starfrit.com/en/contact-us Thank you!
Answered by: CustomerServiceStarfrit
Date published: 2020-10-22

Is there a replacement plug-in for the rock electric frying pan?  We purchase this frying pan for Christmas Dec 2019.  It stopped working today.  Please advise.

Asked by: CathyH
Hello, Our customer service can help. Please write them through our online form (https://www.starfrit.com/en/contact-us) and they will get back to you as soon as possible. Have a nice day!
Answered by: StarfritMarketing
Date published: 2020-07-06

We purchased the 12 inch electric skillet for a Mother's Day gift and when we went to use it, there were no screws in the box to put it together. Can't return as it was the last one on the shelf. Please can u help? 

Asked by: Colleen64
Hello, Our customer service can help. Please reach out to them through our online form: https://www.starfrit.com/en/contact-us. Thank you!
Answered by: StarfritMarketing
Date published: 2020-05-06

Can I get a replacement lid for a starfrit 12” rock electric skillet Model # 023400 (intertek 4005518).

Asked by: Ukee
You can purchase this lid by telephone 1-800-361-6232-Ext 2132. The cost is $11.95 plus $8.00 shipping.
Answered by: debbie123
Date published: 2020-09-11
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