Contact Us

In order to offer you a better customer experience, we ask you to follow the procedure below that includes 3 quick and easy steps. These steps are essential to help us identify your need and respond effectively to you as quickly as possible.

Once the requested information is received, one of our Customer Service Agent will contact you by email or by phone shortly. Rest assured, your contact information will NOT be used other than for our customer service to contact you for your issue.

All requests concerning customer service will NOT be treated unless you fill out our contact form (steps 1, 2, 3). Please always keep your product even if damaged, as well as your receipt.

If you wish to contact our e-marketing manager for online sales or social media, please write to Claire Robillard ([email protected]).

Thank you for your loyalty!

1- How can we help?

Please choose why you wish to contact us
Product warranty
Online shopping
Replacement parts / purchase of new parts
Product information

Opening hours

Monday to Friday from 9AM to 4:30PM

Address

Starfrit
770 boulevard Guimond
Longueuil, Quebec J4G 1V6,
Canada View map directions