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Starfrit The Rock - 13" x 19" Electric Griddle

0244020020000

Starfrit The Rock Electric grill is your partner for healthy cooking - prepare delicious homemade meals in minutes.
The extra-thick base allows even heat distribution to cook your favorite meals quickly with less energy. The grill is
also ideal for breakfast, you can cook eggs, pancakes, bacon, potatoes - the possibilities are endless!

The Electric grill is designed to go from the kitchen to the dinner table with cool-touch handles and removable
temperaure controller. Impress your family and friends and serve your favorite recipes directly in the electric grill.

The patented Rock.Tec surface treatment offers a non-stick cooking surface that is three times better than traditional
non-stick cookware so you can enjoy your meal without having to worry about cleaning.

  • Easy to clean, non-stick cooking surface
  • Cooks quickly with less energy
  • Removable/adjustable temperature controller
  • 13" x 19" cooking surface
  • Cool touch handles
  • Heavy duty, extra-thick base
  • 1500 Watts
  • Grease channel with removable drip tray to collect grease runoff
  • Please refer to the attached instruction manual for further instructions.

  • Before each use, ensure the knob is securely attached and retighten as necessary.
  • Store the product in a cool, dry place.
  • For better non-stick performance, it is recommended to add a teaspoon of cooking oil prior
  • to each use.
  • Never heat an empty utensil. Be sure there is oil, butter, liquid or food before placing the
  • cookware on the range or burner.
  • Cooking on excessive heat can cause warping of the cookware and permanent damage to the non-stick coating.
  • Never cut anything in the cookware or use utensils with sharp edges as to avoid piercing the non-stick surface.
  • Add salt to water only after it has come to a boil. Salt grain deposit on the cookware bottom will attack the
  • metal as the heat melts it down.
  • Never use metal scouring pads to clean the non-stick surface.
  • Never put cold water into a hot utensil. Sudden changes of temperature may cause metal to warp, resulting in an
  • uneven bottom. Let cookware cool down on its own or place in lukewarm soapy water.
  • The exterior may become dull and discolored due to the action of certain detergents. Our warranty does not cover
  • this type of wear as the performance of the utensil is not affected.

    1-YEAR LIMITED WARRANTY.
    This warranty covers any defects in materials and workmanship for a period of one (1) year from the date of the original
    purchase date.Please retain your original receipt as a proof of the purchase date. Any complaints must be registered
    within the warranty period. The product will be repaired, replaced (parts or entire appliance) or refunded at our sole
    discretion. Shipping charges may apply.

    This warranty does not cover normal wear of parts or damage resulting from any of the following:
    Negligent use or misuse of the product including failure to clean the product regularly, use for commercial purposes,
    accident, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or
    alteration by anyone other than a STARFRIT authorized service agent.

    Stains, discoloration and minor scratches on the inside and outside of the utensil constitute normal use, do not affect
    performance, and are not covered by this warranty.
    Decisions as to the cause of damage are the responsibility of Starfrit. All decisions will be final.

    Starfrit The Rock - 13" x 19" Electric Griddle is rated 4.9 out of 5 by 74.
    Rated 4 out of 5 by from Light weight, good size, excellent price. This griddle is one of very few we found that is large enough for a number of pancakes, skewers, or other food items at once. It's light and easy to handle and wash, and the price was excellent. It's only slightly let down by uneven heating - the end farthest from the thermostat is noticeably cooler than the rest of the griddle. It would also be nice to have a reversible cooking surface with an uneven (vaned) surface to allow grease runoff, like some competing products have. But overall, a very good buy.
    Date published: 2018-07-08
    Rated 4 out of 5 by from Cooks evenly but... If the grease tray fit correctly, I would give this product a 10. Unfortunately the tracks for the tray are not installed correctly so the tray does not go in very far. The unit has to be set up with the tray away from the person cooking which means that the cord is awkwardly on the left. Tried to loosen 2 back screws but was not able to. Should have checked the unit when I brought it home so unfortunately the time has expired for a return to the store.
    Date published: 2018-07-16
    Rated 5 out of 5 by from Great for families!! I bought the Starfrit The Rock Electric Griddle a couple months ago. It's the best kitchen purchase I've made so far. I am a mother of four small children and we use our electric Griddle almost daily. Our favourite uses for it are our breakfasts food, cooking multiple pancakes at a time, or all our breakfast foods at once! Non-stick and super easy to clean!!!
    Date published: 2018-09-28
    Rated 5 out of 5 by from Nice non stick griddle I bought this 2 weeks ago and I am really please with it. It is easy to clean and the surface is great. I love the tray to catch the grease and that edges are not very high. I wish it was bigger, because it is so great. The handles are quite high and wide, so good for not burning yourself, but wish they were closer to the actual griddle.
    Date published: 2018-03-20
    Rated 5 out of 5 by from great non stick surface I was given this Griddle as a gift this summer. I used it mostly at my bungalow because I always had extra family and guests all summer. It is great because it has a large surface to cook all kinds of food and lots of room. It's very light weight and the nonstick surface is perfect. I love it !!!
    Date published: 2018-08-09
    Rated 4 out of 5 by from Excellent quality I just received my Electric Griddle and I am looking forward to using this. I think it would be even better if there was a cover or splatter guard attachment. As this would be great to keep oil from splattering in kitchen. Do you have one that is sold separately please? Thanks
    Date published: 2018-01-25
    Rated 5 out of 5 by from Perfect for parties This is the newest piece in my collection of ROCK products. Don't want to bbq in the cold... this is the grill to have. Nice size for large items. Steaks, burgers, chicken breasts. Fit them all on. And bacon cooks wonderfully. The grease drip pan is a great feature.
    Date published: 2017-12-29
    Rated 4 out of 5 by from So far it's good! I've used it only a few times so far, but I like it. It does have some hotter cooking areas where the element comes from the connector, so we had to move the pancakes around during cooking so they all cooked at the same time. Other than that I'm quite happy!
    Date published: 2018-04-02
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    I was wondering where I could get a new cord for this without buying the whole unit 

    Asked by: Brennen
    Hello, Our customer service can help. They can be reached at information@starfrit.com or 1-800-361-6232 (leave message). Have a nice day!
    Answered by: StarfritMarketing
    Date published: 2018-07-09

    Does the electric griddle come with cooking instructions? Box I got do not have any info. What temperature is recommended to do bacon, grated potatoes and eggs

    Asked by: Lynnette
    Hello, there is an instruction manual for basic recommendations on the website. For more specific instructions, please contact our customer service department and they will help: 1-800-361-6232 or information@starfrit.com. Have a good day!
    Answered by: StarfritMarketing
    Date published: 2018-04-27

    2 thermostats have quit working since late Nov 2017.  Other customers complained about non-working thermostats.  Obviously there is a root problem.  Have you solved the issue yet? I like the griddle but don't want to buy another one if not.

    Asked by: Lynnx
    Hello, I suggest you contact our customer service to discuss the issue : 1-800-361-6232 or information@starfrit.com. Have a nice day!
    Answered by: StarfritMarketing
    Date published: 2018-04-03

    Can I get a replacemet thermostat? If so, Where can I order one?

    Asked by: DeenisB
    Hello, Replacement parts are with our customer service. They can be reached at information@starfrit.com or 1-800-361-6232. Have a nice day!
    Answered by: StarfritMarketing
    Date published: 2018-02-26

    How can I order a replacement power cable?

    Asked by: Darren M
    Hello, Replacement parts can be obtained through our customer service (1-800-361-6232 or information@starfrit.com). Happy new year!
    Answered by: StarfritMarketing
    Date published: 2018-02-14

    Can I set the temperature below 200 degrees Fahrenheit?

    Asked by: Loretta
    Hello, The minimum temperature is 200F, sorry. Have a nice day!
    Answered by: StarfritMarketing
    Date published: 2018-02-14

    Can the Rock Electric Griddle 13" X19" be washed in the dishwasher? 

    Asked by: Lotus
    Hello, We recommend that it be washed by hand. Thank you!
    Answered by: StarfritMarketing
    Date published: 2018-02-14

    Is Starfrit The Rock - 13" x 19" Electric Griddle submersible? It is important to me that I can put the griddle into the sink to clean it well after using it.

    Asked by: Grannie Me
    Hello, The griddle can be put in the water if you take out the thermostat and that you dry the "pins" completely before next use. If you have other issues, don't hesitate to contact us at 1-800-361-6232. Have a nice day!
    Answered by: StarfritMarketing
    Date published: 2018-02-14
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