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Starfrit The Rock - 13" x 19" Electric Griddle

Starfrit The Rock - 13" x 19" Electric Griddle is rated 4.9 out of 5 by 127.
  • y_2020, m_12, d_2, h_16
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34cm x 48cm / 13" x 19"
1500 W
User guide
Starfrit The Rock Electric grill is your partner for healthy cooking - prepare delicious homemade meals in minutes. The extra-thick base allows even heat distribution to cook your favorite meals quickly with less energy. The grill is also ideal for breakfast, you can cook eggs, pancakes, bacon, potatoes - the possibilities are endless!
The Electric grill is designed to go from the kitchen to the dinner table with cool-touch handles and removable temperaure controller. Impress your family and friends and serve your favorite recipes directly in the electric grill.
The patented Rock.Tec surface treatment offers a non-stick cooking surface that is three times better than traditional non-stick cookware so you can enjoy your meal without having to worry about cleaning.
  • Easy to clean, non-stick cooking surface
  • Cooks quickly with less energy
  • Removable/adjustable temperature controller
  • 13" x 19" cooking surface
  • Cool touch handles
  • Heavy duty, extra-thick base
  • 1500 Watts
  • Grease channel with removable drip tray to collect grease runoff

Please refer to the attached instruction manual for further instructions.
  • Before each use, ensure the knob is securely attached and retighten as necessary.
  • Store the product in a cool, dry place.
  • For better non-stick performance, it is recommended to add a teaspoon of cooking oil prior
to each use.
  • Never heat an empty utensil. Be sure there is oil, butter, liquid or food before placing the
cookware on the range or burner.
  • Cooking on excessive heat can cause warping of the cookware and permanent damage to the non-stick coating.
  • Never cut anything in the cookware or use utensils with sharp edges as to avoid piercing the non-stick surface.
  • Add salt to water only after it has come to a boil. Salt grain deposit on the cookware bottom will attack the
metal as the heat melts it down.
  • Never use metal scouring pads to clean the non-stick surface.
  • Never put cold water into a hot utensil. Sudden changes of temperature may cause metal to warp, resulting in an
uneven bottom. Let cookware cool down on its own or place in lukewarm soapy water.
  • The exterior may become dull and discolored due to the action of certain detergents. Our warranty does not cover
this type of wear as the performance of the utensil is not affected.

1-YEAR LIMITED WARRANTY. This warranty covers any defects in materials and workmanship for a period of one (1) year from the date of the original purchase date.Please retain your original receipt as a proof of the purchase date. Any complaints must be registered within the warranty period. The product will be repaired, replaced (parts or entire appliance) or refunded at our sole discretion. Shipping charges may apply.
This warranty does not cover normal wear of parts or damage resulting from any of the following: Negligent use or misuse of the product including failure to clean the product regularly, use for commercial purposes, accident, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than a STARFRIT authorized service agent.
Stains, discoloration and minor scratches on the inside and outside of the utensil constitute normal use, do not affect performance, and are not covered by this warranty. Decisions as to the cause of damage are the responsibility of Starfrit. All decisions will be final.
Rated 5 out of 5 by from Pretty great griddle imo! I cook many family meals pretty regularly, and have used other products with "The Rock" surface material. I was very happy to find a griddle with this surface. I've used this griddle at home, and was also able to put it to the test when I prepared a big group breakfast (enough to need to empty the grease tray twice). I think this griddle is great! The only possible issue: the far edge (a 1-2 inch wide area) doesn't get as much heat as the rest of the surface. While food might cook a tad more slowly in that corner, I found I could actually make use of a slight cool spot from time to time. Overall I'm very happy with this item, I had a fun easy time cooking with it!
Date published: 2018-12-19
Rated 4 out of 5 by from Light weight, good size, excellent price. This griddle is one of very few we found that is large enough for a number of pancakes, skewers, or other food items at once. It's light and easy to handle and wash, and the price was excellent. It's only slightly let down by uneven heating - the end farthest from the thermostat is noticeably cooler than the rest of the griddle. It would also be nice to have a reversible cooking surface with an uneven (vaned) surface to allow grease runoff, like some competing products have. But overall, a very good buy.
Date published: 2018-07-08
Rated 4 out of 5 by from So far so good When I received this product via a delivery company, a handle snapped off when I took it out of the box. Might have been because it had sat in the cold truck for a long time and then once inside the heated house it cracked, or it got bumped around. Got it replaced and have made pancakes and french toast on it so far. Had to experiment with the heat and hopefully will have continued success. Am delighted with the longer cord as others I have investigated have very short cords. I like the legs because they don't slip and the handles are sturdy. The drip tray ends up on the opposite side of the counter from me but I don't use it anyway. Was surprised at the instruction to use oil on it, but I was used to doing that with my old griddle anyway.
Date published: 2018-12-27
Rated 4 out of 5 by from Cooks evenly but... If the grease tray fit correctly, I would give this product a 10. Unfortunately the tracks for the tray are not installed correctly so the tray does not go in very far. The unit has to be set up with the tray away from the person cooking which means that the cord is awkwardly on the left. Tried to loosen 2 back screws but was not able to. Should have checked the unit when I brought it home so unfortunately the time has expired for a return to the store.
Date published: 2018-07-16
Rated 5 out of 5 by from Great for families!! I bought the Starfrit The Rock Electric Griddle a couple months ago. It's the best kitchen purchase I've made so far. I am a mother of four small children and we use our electric Griddle almost daily. Our favourite uses for it are our breakfasts food, cooking multiple pancakes at a time, or all our breakfast foods at once! Non-stick and super easy to clean!!!
Date published: 2018-09-28
Rated 5 out of 5 by from Nice non stick griddle I bought this 2 weeks ago and I am really please with it. It is easy to clean and the surface is great. I love the tray to catch the grease and that edges are not very high. I wish it was bigger, because it is so great. The handles are quite high and wide, so good for not burning yourself, but wish they were closer to the actual griddle.
Date published: 2018-03-20
Rated 5 out of 5 by from This griddle is a must have if your have a family I bought this griddle a few weeks ago. It is amazing nothing sticks to the surface. Was perfect for my family of 4 out camping made cooking way quicker with the large surface and very even heating. Is very easy to clean I simply wipe with a damp paper towel to remove any food and wash as usual. Love this griddle.
Date published: 2019-05-26
Rated 5 out of 5 by from Perfect Family Size at a Great Price We bought The Rock electric gridle as it is has the best non stick surface. We purchase Rock products as they are the best to use around birds as the coating is not toxic to birds. The gridle cooking surface is the right size for our family and is easy to clean after use. Good value for your money.
Date published: 2018-12-09
  • y_2020, m_12, d_2, h_16
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what temperature is used to make pancakes

Asked by: Bubbles
Hello, you can think of the temperature controller as a low/medium/high setting - place it on medium to start (about 325F) and you will see how the pancake cooks and you can adjust for the second one. Have a nice day!
Answered by: StarfritMarketing
Date published: 2020-08-11

is it possible to get a replacement power cord for my gril

Asked by: peter21
Hello, Simply contact our customer service agents here: They will help you. Have a nice day!
Answered by: StarfritMarketing
Date published: 2020-06-22

Where can I get parts my controller model HPR-02 quit working.

Asked by: Glor
Hello, Simply contact our customer service through here: Have a nice day!
Answered by: StarfritMarketing
Date published: 2020-03-02

Where can I find recipes and cook temps for the rock 13-19" griddle?

Asked by: MEG1
Hello, Please use your griddle as you would any other cooking surface on your stove top - it's ideal to grill vegetables and meats, even a full breakfast! Have a nice day!
Answered by: StarfritMarketing
Date published: 2020-04-19

I was wondering where I could get a new cord for this without buying the whole unit 

Asked by: Brennen
Hello, Our customer service can help. They can be reached at [email protected] or 1-800-361-6232 (leave message). Have a nice day!
Answered by: StarfritMarketing
Date published: 2018-07-09

Does the electric griddle come with cooking instructions? Box I got do not have any info. What temperature is recommended to do bacon, grated potatoes and eggs

Asked by: Lynnette
Hello, there is an instruction manual for basic recommendations on the website. For more specific instructions, please contact our customer service department and they will help: 1-800-361-6232 or [email protected] Have a good day!
Answered by: StarfritMarketing
Date published: 2018-04-27

2 thermostats have quit working since late Nov 2017.  Other customers complained about non-working thermostats.  Obviously there is a root problem.  Have you solved the issue yet? I like the griddle but don't want to buy another one if not.

Asked by: Lynnx
Hello, I suggest you contact our customer service to discuss the issue : 1-800-361-6232 or [email protected] Have a nice day!
Answered by: StarfritMarketing
Date published: 2018-04-03

Can I get a replacemet thermostat? If so, Where can I order one?

Asked by: DeenisB
Hello, Replacement parts are with our customer service. They can be reached at [email protected] or 1-800-361-6232. Have a nice day!
Answered by: StarfritMarketing
Date published: 2018-02-26
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